JTX Fitness Repairs & Maintenance Guides
How To Fix Common Issues & Keep Your Fitness Machines Running Smoothly
Fitness equipment repairs, servicing and maintenance are all key to keeping your machine in top working order. Our handy video guides give you general maintenance tips, plus detailed advice on how to maintain and repair treadmills, exercise bikes, rowing machines, cross trainers and vibration plates.
If your fitness machine is no longer covered by our warranty please check our local fitness equipment repair company directory.
General Maintenance Advice
You can extend the life of your machine by keeping it clean and following our maintenance guides below. We have partnered with chartered fitness equipment engineers, Northwick, to create these videos covering maintenance, assembly, troubleshooting and preventing common problems.
Before you assemble your machine, here are some tips to keep in mind for whichever piece of fitness equipment it is that you have.
WHERE TO KEEP YOUR EQUIPMENT
It's important to keep your fitness equipment in the right sort of environment to prevent any unnecessary damage or wear.
BASIC TOOLS GUIDE
Learn how to use the key tools needed to assemble and maintain your fitness equipment. These tools will come free with your machine and are simple to use.
JTX FITNESS EQUIPMENT MAINTENANCE
LONG LASTING FITNESS EQUIPMENT
To get the most from your fitness equipment, it's important to regularly maintain it. Use these maintenance guides to help you, whatever fitness equipment you have. If anything does go wrong, we'll be on hand to help.
JTX Fitness Equipment User Manuals
Your user manual will also provide you with information on how to maintain your fitness equipment. We regularly update our user manuals. Please contact us and we'd be happy to email you a PDF of the relevant user manual for your JTX Fitness machine.
Contact UsFITNESS EQUIPMENT REPAIRS
IN-WARRANTY EQUIPMENT
JTX Fitness provide outstanding, industry-leading warranties. Your warranty includes the cost of the engineer and any parts that are needed to get you huffing and puffing again. Contact us to find out more.
OUT OF WARRANTY EQUIPMENT
If your equipment is out of warranty, JTX Fitness will still work hard to get you the best prices on parts and will be happy to provide the details of local engineers for you.
Fitness Equipment Parts
Parts can be supplied for all JTX fitness equipment repairs in the UK. All parts are included for free in the warranties offered to customers who buy directly from JTX Fitness. For JTX Fitness equipment that is out of warranty, you can call us and we can send you a payment link.
We also keep parts in stock for up to three years after we have discontinued products or changed the specification. We aim to sell parts to our customers who are out of warranty at a reasonable rate to help you extend the life of your machine.
Fitness Equipment Error Codes
We use different error codes to help us identify any faults with our machines. They are displayed on the console and will give our trained customer service team an indication of the problem. Please contact us and we'd be happy to help to identify the fault and get your fitness equipment repaired as soon as possible.
Contact UsFITNESS EQUIPMENT SERVICE
EXPERT Fitness Equipment ENGINEERS
JTX Fitness work closely with expert engineers who can prove fitness equipment service. We recommend that you have your equipment serviced once every few years to ensure it's in top working order. Fitness Equipment services are not included within your warranty.
Please get in touch if you would like a recommendation for a fitness equipment engineer in your area.
Contact UsUpgrading Your Fitness Equipment
Thinking of upgrading your machine? Take a look at our New vs Old page to find out more about switching to the latest product model.
My Account / Login
Looking for an account log in area? Whether you're looking to track your order, check the status of your warranty or get a receipt for your purchase, our customer service team can help. No need to worry about keeping login details safe, at JTX we keep full details of all our orders and can help with any query.
Contact UsJTX Customer Equipment & App Connectivity Guide
JTX Fitness equipment connects easily with popular fitness apps like Zwift and Kinomap, letting you track progress, explore virtual routes, and enjoy interactive training. This compatibility offers real-time data and immersive experiences across treadmills, bikes, rowing machines, and cross trainers, helping you stay motivated and on track. For compatibility details and setup instructions, see our JTX Customer Equipment & App Connectivity Guide.
